Privacy Statement

At Asclepeion Ltd (“Asclepeion”, “we”, “us”, “our”), we design for privacy by default and by design. This Privacy Statement explains how we collect, use and protect information across our website (asclepeion.org), the Asclepiad app, purchases via AsclepiCoin.org, and related Services. We comply with applicable data protection laws including the UK GDPR and the Data Protection Act 2018.

Controller: Asclepeion Ltd, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.

Privacy: legal@asclepeion.org
Support: support@asclepeion.org
DPO: dpo@asclepeion.org

You must be at least 13 years old to use the Services. If you are aged 13–17 (inclusive), you must have parental or guardian consent. Users under 18 cannot purchase AsclepiCoins. The Asclepiad app uses pseudonymous usernames and does not store personal identifiers in-app. Due to the app’s pseudonymous design, we do not operate additional age-verification measures.

3.1 Website (asclepeion.org)

  • Information you submit in forms or emails to support;
  • Website usage data (see Cookies & Analytics).

3.2 Asclepiad app (pseudonymous)

  • Pseudonymous username and in-app identifiers (e.g., chosen username, language, country, birth year, pronouns, gender);
  • Inputs you provide (e.g., text you type; transcripts of audio you choose to process);
  • Outputs generated for you (e.g., drafts, topics, suggestions, letters);
  • App usage events, error/crash logs, and basic device attributes (e.g., OS version);
  • In-app wallet balance and transaction metadata (AsclepiCoins).

Please avoid entering personal or sensitive information in free-text inputs.

3.3 Purchases at AsclepiCoin.org (kept separate from in-app identity)

  • Purchase account data: email address (required), optional display name, preferred currency;
  • Billing and payment information collected by our payment provider (e.g., name, email, billing address, card details, postal/ZIP code, transaction details);
  • Compliance/fraud-prevention metadata where required by law;
  • The pseudonymous wallet identifier you provide solely for crediting coins (purchase records are stored separately and are not exposed in-app).

 

Authentication (AsclepiCoin.org): passwordless sign-in via one-time passcode or login link emailed to you (we do not store passwords for this service).

Transfers to Asclepiad: we use single-use wallet addresses generated in the Asclepiad app; you confirm the recipient using your birth year. This design preserves separation between purchase identity and your pseudonymous in-app identity.

3.4 Sources

Data comes from you (what you enter or upload), your device (requests, logs), and our processors (e.g., payment confirmations, hosting/analytics events).

PurposeExamplesLawful basis
Provide and operate the ServicesProcess reflections; generate outputs; run in-app walletContract (Art 6(1)(b))
Safety, reliability and improvementAbuse prevention; quality control; crash/metrics; model and feature tuningLegitimate interests (Art 6(1)(f))
Purchases and complianceProcess payments; prevent fraud; tax and record-keeping at AsclepiCoin.orgContract; Legal obligation (Art 6(1)(c)); Legitimate interests
Support and communicationsRespond to requests; notify about material changes to terms/policiesContract; Legitimate interests
Website analytics (non-essential)Understand site usage to improve UXConsent (PECR/UK GDPR)

Asclepiad personalises prompts and suggestions based on your inputs (profiling). We do not make decisions with legal or similarly significant effects solely by automated means (UK GDPR Art 22). You can choose not to use features that rely on personalisation.

  • Processors: reputable providers for hosting, security, payments, analytics and AI model operations. They process data under our instructions and safeguards.
  • AI model providers: we send only the inputs necessary to generate outputs; app accounts are pseudonymous.
  • Legal & safety: we may share information where required by law or to protect rights, safety or security.
  • We do not sell personal information.

Where processing occurs outside the UK/EEA, we use appropriate safeguards (e.g., the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses with UK addendum) and supplementary measures where required. You may request information about relevant safeguards by contacting us.

Category Typical retention Why
App content & outputs (pseudonymous) While account is active; you may delete content in-app or request deletion Provide ongoing guidance; let you revisit work
In-app wallet ledger (pseudonymous) While account is active; then archived for up to 12 months Fraud prevention; audit consistency
Payment & billing at AsclepiCoin.org (identifiable) 6–7 years Legal/tax obligations
Support correspondence Up to 24 months Resolve issues; improve service
Security logs 90–180 days Detect, investigate and prevent abuse
Backups Rolling backups overwritten/aged-out within ~30 days Business continuity and incident recovery

Deletion & export. You can export your Asclepiad data (inputs and app-generated outputs) in-app. You can delete your Asclepiad account at any time; this removes your account and associated content from active systems and schedules secure deletion from backups. You can delete your AsclepiCoin.org account; however, transaction records (including Stripe artefacts and coin-transfer logs) are retained as required by law and for legitimate interests such as accounting, fraud prevention and compliance.

We use strictly necessary cookies to operate our site. Our websites include a cookie manager that lets you accept all cookies, reject non-essential cookies, or customise your preferences. You can change your settings at any time. Analytics/marketing cookies operate only with consent where required by law.

We apply multiple layers of protection, including pseudonymisation and encryption in transit and at rest, strict access controls, and monitoring. Purchases and billing details collected at AsclepiCoin.org are kept separate from your pseudonymous in-app identity. No system can be guaranteed 100% secure: please keep your device and credentials safe.

Authentication. AsclepiCoin.org uses passwordless sign-in via one-time passcode or login link emailed to you (we do not store passwords for this service). For Asclepiad, accounts are pseudonymous and recovery relies on the one-time recovery key presented at registration.

Security incidents & notifications. If a data incident affects Asclepiad, we will notify users in-app (email is not collected in the app). If a data incident affects AsclepiCoin.org, we will notify affected users by email to the address on file.

Under the UK GDPR you have rights to access, rectification, erasure, restriction, portability, and to object to processing based on legitimate interests, as well as the right to withdraw consent where applicable.

How to exercise your rights. Contact legal@asclepeion.org. We will respond within one month (extendable by two months for complex requests). For pseudonymous accounts, we may need to verify you control the relevant username or corresponding purchase record at AsclepiCoin.org. You may also export your data in-app and delete your Asclepiad account at any time.

Complaints. If you are unsatisfied, you may complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.

  • Users aged 13–17 (inclusive) require parental or guardian consent;
  • Users under 18 cannot purchase AsclepiCoins;
  • We aim to minimise data collection from younger users and apply safeguards appropriate to their use;
  • Due to the pseudonymous design of Asclepiad, we do not operate additional age-verification processes.

We may update this Privacy Statement from time to time. We will post the updated version at this URL and revise the “Last updated” date below.

How you will be informed. For Asclepiad users, we communicate changes via in-app notices (e.g., banners or pop-ups). For AsclepiCoin.org users, we communicate changes by email to the address associated with the account.

Privacy: legal@asclepeion.org  |  Support: support@asclepeion.org

Postal: Asclepeion Ltd, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom

By using our website or app, you agree to the terms outlined in this privacy statement. We are committed to continually improving our privacy practices and welcome your feedback.

Last update: 6 November 2025